Refund policy
14-Day Return Policy
We want you to love what you ordered. If you aren't completely satisfied, you have 14 days from the date of delivery to request a return.
- Eligibility: Most items are eligible for return as long as they are in their original, unused condition.
- Exclusions: For hygiene and safety reasons, used JML Beauty products are strictly non-returnable and final sale.
- Return Shipping: Customers are responsible for the return shipping fee. Once we receive and inspect your item, your refund will be processed.
- How to Start: To initiate a return, please contact our support team at [jmlservice2023@gmail.com] with your order number.